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D3
Custom
Skis
Limited
Warranty, Limited Remedy, Performance Guarantee
Returns
/ Exchanges and Liability Release
IT
IS IMPORTANT TO READ ALL THE CONTENTS OF THIS FORM FRONT AND BACK
Limited Warranty
D3 Custom Skis warranties and obligations set forth below are in lieu of any other expressed warranties or obligations of D3 Custom Skis, its distributors or retailers. The warranties and limitations extend only to the original purchaser or to the person for whom originally purchased for.
Slalom Skis, Trick Skis and Jump Skis
D3 Custom Skis, for a period of one (1) year from date of purchase, will, at manufacturer’s option, repair or replace at no charge any D3 water ski, trick ski or jump ski which breaks due to defective materials and or workmanship. Damage due to misuse or abuse is excluded as is normal wear such as heel dents (tricks), handle dings, edge damage due to crashes (jumpers) ect.
Bindings
D3 Custom Skis, for a period of six (6) months from date of purchase, will, at manufacturer’s option, repair or replace at no charge any D3 binding that fails due to defective materials and or workmanship.
Damage due to misuse or abuse is excluded as is normal wear, modifications, adjustments, ect.
Soft Goods and Accessories (Excluding Ski Gloves)
D3 Custom Skis, for a period of six (6) months from date of purchase, will, at manufacturer’s option, repair or replace at no charge any D3 soft good (Excluding Ski Gloves) or accessory that is defective in materials and or workmanship.
Damage due to misuse or abuse is excluded as is normal wear, modifications, adjustments, ect.
Ski Gloves
D3 Custom Skis, for a period of sixty (60) day’s from date of purchase, will, at manufacturer’s option, repair or replace at no charge D3 ski gloves that are defective in materials and or workmanship.
Damage due to misuse or abuse is excluded as is normal wear.
Activities involving the use of D3 Custom Skis – water skis, trick skis, jump skis and bindings are by their nature HAZARDOUS. Users of D3 Custom skis – water skis, trick skis, jump skis and bindings therefore assume risk of bodily injury or death arising from these activities. D3 Custom Skis is not liable to users or third parties for any incidental or consequential damages, including damages for personal injury, beyond the responsibility D3 Custom Skis assumes for repair or replacement of its products subject to the conditions set forth herein.
Limitation Of Remedy
During the warranty period, D3 Custom Skis will at its option either repair or replace the defective product. To obtain repair or replacement, contact customer service at 916-714-9389 or info@ d3skis.com for a Return Authorization Number (RA#).
Then attach your name, address, phone number, description of problem and proof of purchase (for example a sales receipt, canceled check or credit card statement – please black out the card number) to the product. At your expense ship the product to the D3 Custom Skis factory located at 807 Prospect St #4, Ellensburg, WA 98926 – Please write your RA# on the outside of the package – All packages without an RA# will be refused. All covered warranty items will be returned to customer standard ground freight.
Some states do not allow limitations on how long a warranty lasts, and some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Performance Guarantee
If for any reason you are not satisfied with the performance of your new D3 Custom Slalom Ski (Performance Guarantee applies only to certain models skis) you may return it within thirty (30) day’s for a refund.
Performance
Guarantee Conditions
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Guarantee
only applies to factory direct full retail purchases.
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Thirty
(30) day period commences on the day the customer receives the ski.
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Ski
must be returned in
NEW
condition – please take great care not to scratch or damage
the ski – please leave the protective tape on the ski –
damage will result in a charge upon return – i.e. excessive
top scratches, handle dings, dock and or rock scratches on the
bottom, ect..
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Within
the thirty (30) day period if you decide to return the ski please
contact customer service at 916-714-9389 or e-mail
[email protected].
Please understand we need to hear from you
PRIOR
to the expiration of the thirty (30) day period. ABSOLUTELY NO
EXCEPTIONS.
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We
will then issue you a Return Authorization Number (RA#). Attach your
name, address, phone number to the ski. At your expense ship the ski
to the D3 Custom Skis factory located at 807 Prospect St #4,
Ellensburg, WA 98926 – Please write your RA# on the outside of
the package – All packages without an RA# will be refused.
Please insure the ski as D3 Custom Skis will not be responsible for
damage caused while in transit.
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Once
we receive the ski it will be inspected. After clearing inspection
you will then receive a refund for the ski. D3 Custom Skis will
deduct a $75 DEMO FEE from the refund. All freight costs are
non-refundable.
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Please
only use a hand screwdriver to install your bindings. Use only
provided hardware to attach bindings and please take extra care not
to cross thread the screws while starting them.
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Please
follow binding, fin and wing position recommendations that are
provided with the ski.
Returns
/ Exchanges
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All
returns and exchanges must be made within fifteen (15) days after
customer receives the item.
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All
Items being returned must be new with the original packaging and
hardware.
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Any
soft good or accessory that has been deemed used will be returned to
the customer at customer’s expense.
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Bindings
being returned or exchanged that have been mounted by the customer
will incur a plate and pad replacement cost of $20 per binding. The
washer leaves a mark on the plate making the binding not salable as
new thus making the replacement of the plates and pads necessary.
ABSOLUTELY NO EXCEPTIONS.
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Within
the fifteen (15) day period if you need to return or exchange an
item please contact customer service at 916-714-9389 or e-mail
[email protected].
Please understand we need to hear from you
PRIOR
to the fifteen (15) day period. ABSOLUTELY NO EXCEPTIONS.
-
We
will then issue you a Return Authorization Number (RA#). Attach your
name, address, phone number to the item. At your expense ship the
item to the D3 Custom Skis factory located at 807 Prospect St #4,
Ellensburg, WA 98926 – Please write your RA# on the outside of
the package – All packages without an RA# will be refused.
Please insure the item as D3 Custom Skis will not be responsible for
damage caused while in transit.
PRODUCT
INSTRUCTIONS AND WARNINGS
Watersports
can be safe and fun for all levels of enthusiasts. The Operator’s
Manual is presented to enhance your enjoyment of the sport. It is
intended to alert you to some of the potential dangerous conditions
that can arise in all watersports.
The
binding, even if properly adjusted, may or may not release in a fall
which could result in injury to the ankle, knee, leg or other parts
of the body.
To
reduce your risk of injury or death, follow these guidelines:
· Use correct size ski and binding. Binding
should be adjusted for a snug, not tight, fit.
· Wet binding and feet with water before use.
· Inspect skis, fins and bindings for loose
screws, wear, cracks, delamination or tearing.
· Check foot straps (bindings) and fins prior to
each use to insure they are fastened securely to the ski.
· The faster you ski, the greater your risk of
injury. Exercise additional caution when skiing at competitive
speeds. Beginners should be towed at slower speeds that allow for
reasonable control and stability.
· Water skiing instruction is recommended before
use. Instruction will teach general safety guidelines and proper
skiing techniques, which may reduce your risk of injury.
WATERSPORTS
SAFETY CODE:
Watersports
are fun and challenging but involve inherent risks of injury or
death. To increase your enjoyment of the sport and to reduce your
risks, use common sense and follow these rules:
Before
you
start:
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Familiarize
yourself with all applicable federal, state and local laws, the
risks inherent in the sport and the proper use of the equipment.
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Know
the waterways.
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Always
have a person other than the driver as an observer.
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Skier/rider,
observer and driver must agree on hand signals.
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Never
start out until skier/rider signals he/she is ready.
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Carbon
Monoxide (CO) poisoning from engine exhaust may cause injury or
death. Do not sit on the boat transom or swim platform while the
engine is running. These activities may lead to excessive CO
exposure which may cause injury or death. If you can smell engine
exhaust while in the boat, do not stay seated in that position for
prolonged periods. Never “Platform Drag” by holding
onto the swim platform or be dragged directly behind the boat. An
improperly tuned engine will produce excessive exhaust. Have your
engine checked and corrected by a mechanic. Changing boat speed or
direction relative to the wind can reduce or increase boat exhaust
from accumulating near the boat and rider. Consult your boat Owners
Manual, or the United States Coast Guard’s website:
www.uscgboating.org
for more information on how to help protect others and yourself from
the dangers of CO poisoning
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Use
caution and common sense.
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Do
not exceed the weight guidelines of your boat. Only use water
ballast and people for additional weight. Do not allow passengers to
hang outside the boat or sit on the gunwales outside the normal
seating area of the boat. Uneven weight distribution or additional
weight may affect the handling of the boat. Never allow water to
overflow the gunwales of your boat.
Your
equipment and your tow rope
:
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Inspect
all equipment prior to use. Check bindings, fins, tube and
attachment point, and flotation device prior to each use. Do not
use if damaged.
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Always
wear a U.S. Coast Guard Type III (PFD) vest.
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Rope
should be attached to the watercraft in an approved fashion with
hardware designed for towing. Refer to your watercraft manual for
instructions on proper tow rope attachment.
-
Tow
ropes stretch during use. If a rope breaks or is suddenly released,
it can snap back into the watercraft. Warn all riders, skiers and
occupants of the danger of rope recoil.
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When
in the boat, keep away from the tow rope to avoid injury. Passengers
can be hit, or become entangled in the rope.
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Inspect
tow rope and its attachments before using. Do not use tow rope if
frayed, knotted or damaged. Replace when signs of excessive
deterioration are indicated by discoloration, broken filaments,
unraveling or other obvious signs of wear on the rope or hardware.
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Use
proper tow rope for the activity.
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Ensure
tow rope is clear of all body parts prior to starting out or during
use.
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Keep
persons and ropes away from propeller when engine is running, even
in neutral. Should rope become entangled in propeller, SHUT OFF
ENGINE AND REMOVE IGNITION KEY BEFORE RETRIEVING ROPE.
When
you ski or ride
:
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Attempting
land or dock starts can increase the risk of injury or death. USE
THIS PRODUCT ONLY ON WATER.
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Always
remove any slack in the rope between watercraft and skier/ rider
before starting. Sudden shock loads may cause injury to skier/rider
or failure of rope, resulting in snap-back or breakage.
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Do
not ski or ride in shallow water, near shore, pilings, docks, rafts,
swimmers, other boats or other obstacles. Such obstacles are
examples of risks that are inherent in the sport.
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The
driver and skier/rider must watch for and be able to stop or turn to
avoid obstacles.
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Falling
and the injuries that may result are inherent risks in the sport.
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Use
a flag to signal to others that a skier or rider is in the water.
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Driver
must use extra caution approaching a fallen skier/rider and keep eye
contact on fallen skier/rider at all times.
-
Put
the boat in neutral when near a fallen skier/rider. Turn the engine
off when people are getting into or out of the boat, or in the water
near the boat.
-
Do
not operate watercraft, ski or ride under the influence of alcohol
or drugs.
THE
WARNINGS AND PRACTICES SET FORTH ABOVE IN THE WATERSPORTS SAFETY CODE
REPRESENT SOME COMMON RISKS ENCOUNTERED BY USERS. THE CODE DOES NOT
PURPORT TO COVER ALL INSTANCES OF RISK OR DANGER. PLEASE USE COMMON
SENSE AND GOOD JUDGMENT.
HIGH
PERFORMANCE SKI
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WARNING
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Use
of this product and participation in the sport involves inherent
risks of injury or death. To reduce risks:
· Ski
in control and do not ski at speeds that exceed the skier's
ability.
BEGINNERS
SHOULD USE EXTRA CAUTION.
· Use
correct size ski and binding. Wet binding and foot with water
before use. Adjust binding for a snug, not tight, fit.
· Even
if properly fitted, the binding may or may not release in a fall
which could result in injury.
· Attempting
land or dock starts can increase the risk of injury or death.
USE ONLY ON WATER.
Do
not use in shallow water or near shore, docks, pilings, swimmers
or other watercraft.
· Always
wear a U.S. Coast Guard approved Type III (PFD) vest.
· Read
the Operator's Manual before use.
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HIGH
PERFORMANCE SKI BINDING
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WARNING
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HIGH
PERFORMANCE BINDING: FOR USE BY EXPERIENCED SKIERS ONLY. Use of
this product and participation in the sport involves inherent
risks of injury or death. Even if properly fitted, the binding
may or may not release in a fall which could result in injury.
To reduce risks: 1) Binding should be properly fitted for a
snug, not tight, fit. 2) Binding must not be used by others
for whom it was not properly fitted. 3) Read Operator's
Manual before use.
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Please
contact us if you have any questions on the proper selection,
function, or safe use of this product.
D3
CUSTOM SKIS
3526 B St N, Ste 101
Auburn, WA 98001
P:
916-714-9389
e-mail:
[email protected]
www.d3skis.com
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